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Job Requirements of Finance & Operations Support:
-
Employment Type:
Full-Time
-
Location:
Baltimore, MD (Onsite)
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Finance & Operations Support
Tailored Management Services Inc
Baltimore, MD (Onsite)
Full-Time
Position Details
Role: Finance & Operations Support
Shift: Hybrid: in office 3 days a week
Interview: In Person
Location: 1300 Thames Street, Harbor Point Phase I, Baltimore, MD USA 21230
Pay Rate: $20.74/hr-W2
Contract Length: 12 Months
*Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*
BACHELOR'S REQUIRED
Primary Responsibilities
Key Skills
#TMCS
Role: Finance & Operations Support
Shift: Hybrid: in office 3 days a week
Interview: In Person
Location: 1300 Thames Street, Harbor Point Phase I, Baltimore, MD USA 21230
Pay Rate: $20.74/hr-W2
Contract Length: 12 Months
*Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*
BACHELOR'S REQUIRED
Primary Responsibilities
- Manage daily operations and maintain strong client relationships with Global Clients, delivering first-class service and timely break resolution across multiple products in global markets.
- Collaborate closely with global stakeholders including Prime Brokerage Trade Support, Prematch and Fails, Business Units, and senior management to ensure seamless client service.
- Oversee client-related processes such as trade amendments, queries, and reporting, ensuring completion within strict timelines.
- Plan and organize projects, initiatives, and team testing, driving operational efficiency and process improvements.
- Prepare and deliver management and stakeholder reports, ensuring accuracy, transparency, and timely communication.
- Ensure all policies and procedures are accurate, updated, and strictly adhered to.
- Conduct root cause analysis to identify inefficiencies and proactively recommend process enhancements.
- Identify, assess, and escalate risk items to management in a timely manner, mitigating potential business and client impacts.
Key Skills
- Strong background in Financial Services Operations with expertise in Client Servicing
- Excellent verbal and written communication skills with proven ability to handle client interactions effectively
- Skilled in workload management and prioritization, consistently meeting tight deadlines in fast-paced environments
- Solid understanding of risk management, compliance, and escalation procedures
- High attention to detail with strong accuracy and numeracy skills
- Proficient in applying analytical and investigative skills to resolve issues and deliver solutions
- Proactive, flexible team player with the ability to adapt quickly to change
- Experienced in building and maintaining effective working relationships with local and global teams
- Knowledge of the end-to-end trade flow, from execution through settlement, for both market and client processes
- Experience in preparing team procedures and assessing/implementing effective team controls
- Strong proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
- Proven track record of successful project implementation and process improvements
#TMCS
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