Program Manager (Scaled Partnerships)

Program Manager
Location: Fully onsite (NYC or Menlo Park)
Market rate: $90-110/hr (W2)
Schedule: M-F, 40 hrs/wk
Duration: Initial 6-month contract with probable extension/conversion
Target Start: November
Benefits: Medical, dental, vision; paid vacation/sick leave; 401k

Job Overview
Scaled Partnerships Vendor Strategy & Operations Manager

The Scaled Partnerships Vendor Operations Manager will work with our team of outsourced Media Experts around the globe to ensure they are effectively deployed to deliver value to creators and AI enthusiasts, helping them grow and achieve their potential. The Vendor Operations Manager will lead strategy and operations infrastructure to support the successful deployment of Scaled Partnerships’ third party vendors. This will include:

Responsibilities

• Strategy and operations: drive strategic initiatives and operational excellence, partnering with leadership and cross-functional teams to define vendor goals, optimize performance management, and implement cutting-edge tooling to achieve significant business outcomes.
• Workforce operations: resource allocation planning, forecasting and deployment, timelines and workflows, oversight of vendor and Outsourced Partner Management R&Rs
• Operations optimization: lead transformational operational optimization initiatives, leveraging strategic planning to significantly enhance vendor performance and elevate service delivery. Regularly present data-backed results and strategic recommendations to leadership.
• Operations planning and monitoring: support capacity planning, maintenance and monitoring, coordinate participation in business review calls, as well as vendor reporting
• Management of vendor resources and budgets: oversee vendor OpEx spend and footprint optimization, aggregating regional forecasts and actuals, providing quarterly forecasts to finance and leadership and coordinating PO accruals process
• Governance and compliance: ensure compliance with contractual agreements and oversee governance processes related to vendor operations

Minimum Qualifications

• Bachelor's Degree in Business Administration, Management, Engineering, or Finance
• 10 Years of progressive experience in strategic consulting, large-scale operations management, program leadership, or global vendor management, ideally within a fast-paced, high-growth technology environment.
• Experience with data analysis tools, such as Excel, SQL, or Tableau (top skill)
• Exceptional analytical and problem-solving acumen, with a proven ability to dissect complex operational challenges, identify root causes, synthesize data-driven insights, and formulate innovative solutions that drive measurable improvements. (top skill)
• Strong collaboration with analytics teams to translate insights into actionable strategies; Excellent communication skills, both written and verbal, to communicate with internal and external stakeholders (top skill)
• Demonstrated leadership and stakeholder management capabilities, overseeing global vendor teams, cultivating high performance, and championing continuous improvement and innovation across complex operational landscapes.
• Experience in a technology company or startup, particularly managing partners or vendor teams

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

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