Training Coordinator

Training Coordinator (ASPIRE)
Pay Rate $35-$55 per hour (depending on location & experience)
Location: Indianapolis, IN or Branchburg, NJ, or Tucson, AZ (candidate must be local to one of these 3 locations)
Hybrid work location 
1 year contract with potential for extension and/or permanent placement 

Summary
ASPIRE is a companywide business transformation program that aims to deliver best-in-suite, user-centric digital solutions for our client that will help manage the company as efficiently as possible. By following a template approach within SAP, our core business processes will become more integrated, simplified, harmonized, and scalable.

The Position
The ASPIRE Deployment Training Coordinator supports the implementation of the learning strategy for the ASPIRE deployment program. This role is responsible for supporting the execution of the local training approach and plan, aligned with the Global Training Strategy and tailored to the learning needs of the target audience.

Together with the Deployment Training Manager, the Training Coordinator will ensure that training solutions are effectively organized, scheduled, and deployed to meet program timelines and end-user needs in alignment with the defined learning strategy.

Responsibilities
1. Collaboration and Stakeholder Engagement:

• Work in close collaboration with the following team members.
• Wave Training Manager: Support the deployment of the training approach and plan
• Global GLS Training Factory: Coordinate the input of users, roles, local training materials, and attendance into LMS (Cornerstone) via the learning request process (SNoW)
• OCM Coordinator: Ensure alignment on upcoming changes that impact training and require communication to learners
• Learning Community: Liaise with Learning Experts and other DIA learning community members to capture any emergent issues related to training
• Business Partners: Align with business to determine any necessary training assignments and adjustments

2. Training Planning, Preparation, and Execution:

• Works with global counterparts and site representatives to ensure the readiness of global and local training materials, while planning training activities, schedules, and logistics.
• Organizes training facilitator briefing sessions (train-the-trainer) to ensure facilitators are prepared for their role as presenters
• Executes training activities in the LMS (Cornerstone) in an administrative capacity, including Curriculum creation, Learning assignments, User groups, Equivalencies & training removals, and other LMS activities as needed
• Provides instruction and guidance on how to use globally standardized templates/artifacts for training

3. Administrative & Reporting Responsibilities

• Monitor learning requests for accuracy and completeness
• Support migration or retirement of local training materials
• Assess data and maintain databases used in the project
• Report on the status of deployment training deliverables, training attendance, risks, and mitigation plans.
• Track and update local training material readiness
• Continuously log any training risks or issues and propose mitigation strategies to the manager

4. Support and Issue Management

• Support the hypercare team with training-related issues and escalate training improvement opportunities
• Support any additional administrative deployment activities as assigned by the manager

Qualifications 

• 3+ years experience in preparation, development and administration of training programs and systems, and training and curricula development
• Experience in using and administering LMS platforms for online training delivery and management.
• Project management experience and problem-solving skills with the ability to exercise mature judgment
• Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization
• Demonstrated ability to successfully coordinate, and integrate multiple streams of information and logistic activities
• Proficient in data management and Excel including pivot tables, vLookup and other advanced processes
• Excellent written and verbal communication skills
• Fluent English language skills, both written and spoken
• Ability to work across multiple international time zones
• Willing to stretch beyond your comfort zone to learn new skills in a rapidly changing environment
• Have the ability to build and maintain business relationships

#TM1