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1 Customer Service Supervisor Jobs in Troy, NY
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Customer Service Supervisor Jobs in Troy, NY
Customer service supervisors manage a team of customer service representatives. They ensure their team members deliver exceptional customer service in person, over the phone, or online.On an ordinary day, a customer service supervisor will usually spend time:
• Training new customer service representatives
• Answering customer questions and resolving conflicts that customer service representatives struggle with
• Reviewing customer service representative performance.