Credit and Collections Analyst

Job Title: Credit and Collections Analyst
Location: Hybrid (On-campus 3 days per week, including Wednesdays; schedule subject to change during holiday weeks)
Duration: 1 year contract with potential for extension or conversion
Pay Rate: $21.09 - $33.58 per hour
Schedule: Monday - Friday, 8-hour shifts with arrival between 7:30 AM - 8:30 AM to 5:00 PM and a minimum 30-minute lunch. Occasional on-site workshops and training required.

Job Description:
We are seeking a detail-oriented and analytical Corporate Credit Analyst to join our team. This role focuses on managing accounts receivable, mitigating credit risks, and supporting operational efficiency through data-driven financial insights. The ideal candidate will demonstrate strong communication skills, analytical abilities, and a proactive approach to credit and collections management.

Key Responsibilities:

• Manage all accounts receivable, setting collection priorities to achieve or exceed stated metrics under minimal supervision.

• Communicate with customers via phone and email to address overdue payments and secure collections.

• Document customer interactions and collection efforts in SAP and/or other approved software.

• Research and reconcile payment discrepancies; log disputed items.

• Deliver difficult or complex messages while maintaining strong customer relationships.

• Oversee daily order releases and escalate held orders per credit policy to resolve payment issues.

• Analyze customer financial data to evaluate default risk, credit exposure, and proper valuation.

• Manually submit invoices into customer portals as required.

• Ensure adherence to established credit policies, internal controls, and audit requirements.

• Escalate delinquent accounts to management or external collection agencies as needed.

• Maintain productive relationships with internal stakeholders.

• Perform other credit and collections duties as assigned.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, Economics, or related field (experience in lieu of degree may be considered).

• Strong analytical skills with the ability to interpret complex data.

• Credit and collections experience required.

• Experience with SAP ERP system preferred.

• Excellent communication and interpersonal skills.

• Detail-oriented with a proactive approach to problem-solving.

• Proficiency in Microsoft Office, with intermediate Excel skills.

• Ability to manage multiple priorities in a fast-paced environment.

This position offers an excellent opportunity to collaborate across departments, contribute to our company’s financial health, and play a vital role in driving business success.