Administrative Assistant (Level III)

Job Position: Administrative Assistant (Level III)
Location: 150 N College St, Charlotte, NC
Pay Rate: $20.77/hour (W2, paid weekly)
Schedule: Hybrid – 3 days onsite, 2 days remote (onsite required on Day 1)
Start Date: March 30, 2026
Contract Length: 12 months

Position Summary:

We are seeking administrative support for Risk and Regulatory Management leaders. The ideal candidate must have at least 2+ years of administrative assistance experience and will be expected to perform diverse, advanced, and confidential administrative support functions for the Business Management and Controls Leaders, as well as the Charlotte team.

This role typically relieves management of administrative tasks by gathering, compiling, and reporting department-related information. The individual may manage multiple, often competing objectives, projects, or activities simultaneously and will communicate regularly with executives and line management to gather or convey relevant information.

The position may involve high-level client contact and exposure to sensitive information, requiring a high degree of tact, diplomacy, and sound judgment. The candidate must demonstrate advanced administrative and analytical skills, along with thorough knowledge of various software programs, while continuously striving to develop and enhance their skill set.

Key Responsibilities:

- Maintain detailed calendars and prioritize meeting requests and logistics
- Schedule complex meetings requiring coordination across multiple calendars
- Coordinate travel arrangements and process expense reports in compliance with company policy
- Utilize general banking systems and tools such as Concur, Corporate Travel platforms, - GEP Smart, and MS Office applications (Outlook, Word, Excel, PowerPoint, Teams), WebEx
- Serve as floor support, including building access management
- Act as onsite point of contact (POC) for traveling BMC team members, ensuring access and accommodations
- Coordinate site-specific events, including catering orders, logistics, and post-event cleanup
- Order and maintain office supplies
- Oversee printer maintenance, including ordering paper/ink and ensuring proper functionality
- Submit and track ad hoc maintenance requests
- Assist with signage and maintaining the BMC floor environment
- Coordinate collection and return of equipment for exiting resources
- Provide additional administrative support to senior leadership as needed

Required Qualifications:

- 2+ years of administrative assistance experience
- Strong proactive mindset with the ability to balance multiple priorities and requests
- Ability to document meeting minutes and procedural documentation accurately
- Polished professional with strong written and verbal communication skills
- Advanced proficiency in Microsoft Outlook and MS Office Suite (Excel, Word, PowerPoint, Visio, Teams)
- Highly organized with strong attention to detail and quality control
- Excellent time management and prioritization skills
- Self-starter with the ability to adapt quickly to changing priorities and deadlines
- Ability to work effectively under pressure and respond positively to change
- Strong judgment, independent thinking, and resourcefulness
- Proven ability to handle highly sensitive, confidential, and non-routine information
- Strong interpersonal skills with the ability to work effectively across all organizational levels
- Experience supporting multiple executives or leaders with competing priorities

Desired Qualifications:

- Experience using Concur or other travel and expense management software
- Prior administrative experience within a financial services firm
- Experience supporting executive stakeholders across multiple locations and geographies
- Strong collaboration and partnering skills