Credit and Collections Analyst

Job Title: Credit and Collections Analyst
Location: Hybrid (On-campus 3 days per week, including Wednesdays; schedule subject to change during holiday weeks)
Duration: 6 months contract with potential for extension or conversion
Pay Rate: $21.09 - $32.61 per hour
Schedule: Monday - Friday, 8-hour shifts with arrival between 7:30 AM - 8:30 AM to 5:00 PM and a minimum 30-minute lunch. Occasional on-site workshops and training required.

We are seeking a detail-oriented and analytical Corporate Credit Analyst to join our team. The ideal candidate will leverage financial data to drive business decisions, support customer relations, and enhance operational efficiency. This role provides an excellent opportunity to collaborate cross-functionally and contribute directly to the organization’s financial success.

• Manage all accounts receivable and establish collection priorities within assigned portfolios to meet or exceed stated metrics.

• Communicate with customers via phone and email to resolve overdue payments and secure timely collections.

• Record all collection activities, communications, and payment updates accurately in SAP or other approved software systems.

• Research and reconcile payment discrepancies, log disputed items, and ensure accurate account reporting.

• Analyze customer financial data to assess default risk, exposure aggregation, and appropriate credit valuation.

• Review customer credit limits and recommend adjustments based on risk evaluation and payment behavior.

• Escalate accounts to credit management or external collection agencies as necessary per company policy.

• Ensure compliance with internal credit policies, procedures, and audit requirements.

• Manage daily order releases and escalate held orders for resolution as needed under credit policy guidelines.

• Submit invoices manually through customer portals as required.

• Collaborate with internal departments—including Sales, Finance, and Customer Service—to resolve payment issues and maintain smooth order flow.

• Maintain strong relationships with both internal stakeholders and external customers.

• Deliver complex and sensitive messages while preserving positive working relationships.

• Prepare reports and updates related to collection performance, risk exposure, and portfolio health.

• Education: Bachelor’s degree in Finance, Business Administration, Economics, or related field (experience in lieu of degree may be considered).

• Experience:

  • Credit and collections experience required.

  • Prior experience with SAP ERP preferred.

• Skills & Abilities:

  • Strong analytical and problem-solving skills.

  • Proficient in Microsoft Excel (intermediate level) and other Microsoft Office applications.

  • Excellent communication, negotiation, and interpersonal abilities.

  • Highly detail-oriented with strong organizational skills.

  • Ability to prioritize multiple tasks and thrive in a fast-paced, dynamic environment.

  • Demonstrated ability to follow established credit policies and maintain compliance with internal controls.

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