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Job Requirements of Customer Service Representative:
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Employment Type:
Full-Time
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Location:
Columbus, OH (Onsite)
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Customer Service Representative
This is an exciting opportunity to join a Fortune 500 investment bank and financial services firm, renowned for its industry leadership, client-first approach, and high standards of excellence.
Be part of a global team delivering innovative financial solutions that drive impact worldwide. If you’re seeking a dynamic, growth-oriented environment where your work makes a difference, this is the place to advance your career.
Job Title: Customer Service Representative
Location: 4343 Easton Commons, Columbus, OH 43219
Work Setup: On-Site
Pay Rate: $19.17/hour
Interview Type: In-person
Job Overview
- Provide phone-based support for a Fortune 500 financial institution. Assist customers with account inquiries, password resets, address changes, and other service-related issues in a high-volume environment.
Responsibilities
- Handle inbound calls for brokerage account services
- Provide accurate, efficient support for accounts, online/mobile access, and cash management issues
- Meet departmental performance metrics
Pre-Employment Requirements
Background check, fingerprinting, and employment/education verification
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