Project Coordinator II

Job Title: Project Coordinator II
Location: Fully Remote (Prefer EST)
Contract Duration: 6 Months
Pay rate:  $45/hr on W2
Work Schedule: Mon to Fri, 40hrs/week
Benefits: PTO, Health, Dental, Vision

We are seeking a detail-oriented Project Coordinator II to plan, manage, and execute in-market functional testing.
The role involves coordinating cross-functional teams, communicating testing schedules and results, analyzing and improving workflows, and ensuring high-quality, locally relevant product improvements.

Ideal candidates have experience in QA, project management, or user research, are skilled at prioritizing and resolving issues, and possess a strong understanding of internationalization challenges in software development.

Project Coordinator will collaborates well cross-functionally, and is extremely detail oriented, and can lead a project from planning to execution. Familiarity with QA testing, software development, bug triage, project management, and/or internationalization concepts is preferred.

As a Project Coordinator, you will set up and manage testing operations, facilitate the collection of actionable insights, and uphold quality standards that drive locally relevant product improvements.

Responsibilities

• Plan and manage in-market functional testing schedules from test setup through execution to launch.
• Communicate timelines and test results across key partners: International Testing Program Managers, Engineers, QA teams, Vendors, and Product Designers.
• Effectively communicate with technical and non-technical stakeholders, across multiple business units, by setting clear expectations for stakeholders and XFN partners.
• Communicate instructions in a clear and timely manner.
• Analyze current pain points in workflows and tools, provide suggestions for improvements and pilot implementation of new processes.
• Make independent decisions and work well under pressure in the face of ambiguity and aggressive deadlines.
• Ability to prioritize, triage, and escalate i18n bugs. Comfortable working with product teams to ensure fixes are done before launch.

Skills

• Demonstrates the ability to work independently while proactively keeping cross-functional partners and stakeholders aligned through clear communication, regular updates, and collaborative problem-solving
• Track record of getting products launched in a large set of locales.
• Experience in task prioritization, ability to identify problems and work towards solutions.
• Solid understanding of common challenges with developing products for international markets.

Preferred Qualification

• Experience working in QA, Project Management, User Research, or a similar role
• Familiarity with product and software development process.
• Relevant experience with i18n concepts and best practices.
• Experience in hardware, augmented reality, virtual reality, advertising, or payments testing

Must Have Skills
Core Skills & Experience
1. Ability to Work Independently

• Proactively drive projects forward with minimal supervision.
• Make decisions and solve problems, even in ambiguous situations.

2. Product Quality Experience

• Background in ensuring high standards for product quality.
• Experience in identifying and resolving issues that impact user experience.

3. QA (Quality Assurance) Background

• Hands-on experience in QA or product testing.
• Familiarity with bug triage, test planning, and execution.

4. Software Development Lifecycle (SDLC) Knowledge

• Understanding of how products are built, tested, and launched.
• Experience collaborating with engineering and product teams.

5. Project Management, User Research, or Similar Roles

• Experience managing projects, coordinating teams, or conducting user research.
• Ability to prioritize tasks, manage schedules, and communicate effectively.

Nice to Have Skills

• Familiarity with Product/Software Development Processes
  • Knowledge of best practices in product development and internationalization (i18n).
  • Comfortable working with cross-functional teams throughout the development cycle.
• Experience in hardware, AR/VR, advertising, or payments testing.
• Tech background
• Commerce Background
• Coding experience

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMN