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Job Requirements of Search Specialist – eCommerce Operations & Digital Marketing:
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Employment Type:
Full-Time
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Location:
Dublin, OH (Onsite)
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Search Specialist – eCommerce Operations & Digital Marketing
Job Title: Search Specialist – eCommerce Operations & Digital Marketing
Location: Hybrid – In-office on Mondays & Wednesdays, Remote on Tuesdays, Thursdays & Fridays (Equipment Provided)
Schedule: Monday – Friday | Standard business hours (Eastern Time preferred)
Compensation: $41.38/hour + weekly
Tentative Start Date: March 30, 2026
About the Role
The Search Specialist is a key member of the team responsible for improving the internal search experience on a B2B pharmaceutical distribution eCommerce platform. This role focuses on enhancing product discoverability, relevance, and conversion through data-driven search optimization. The Search Specialist partners with cross-functional teams to ensure search strategies align with business KPIs while delivering a seamless eCommerce experience.
Essential Duties
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Analyze on-site search data to identify trends, optimization opportunities, and actionable insights.
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Monitor search performance metrics to support a best-in-class search experience.
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Optimize multiple sets of search rules, relevance algorithms, and AI/ML models to improve search result relevance.
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Collaborate with product, UX, data science, sales, content, assets, merchandising, and marketing teams to refine search strategies.
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Support management and evolution of AI/ML-driven search models and automation tools.
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Troubleshoot search-related issues and partner with technical teams for resolution.
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Document search governance, operational workflows, and best practices.
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Assist with search testing, QA, and performance validation during enhancements or new feature launches.
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Communicate insights and recommendations effectively to both technical and non-technical stakeholders.
Qualifications
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2–5 years of experience in search relevance, merchandising, SEO, or a related field.
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Experience with Coveo or similar enterprise search platforms is a plus.
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Experience working with or supporting AI/ML models is a plus.
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Strong analytical skills with the ability to translate data into actionable insights.
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Excellent written and verbal communication skills.
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Familiarity with B2B eCommerce or digital merchandising is preferred.
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Pharmaceutical or healthcare experience is a plus.
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Strong organization skills and the ability to manage multiple projects in a fast-paced environment.