Research Program Manager IV

Research Program Manager IV
Location: Fully Remote - US Only
Job ID: 68294-1
Duration: 10-month contract with probable extension/conversion
Pay Rate: $90/hr on W2
Benefits: Medical, dental, vision; paid vacation/sick leave

Our client is seeking a Research Operations Program Manager with a data analytics background to drive efficiency and impact for their Research team. In this role, you’ll apply analytics and measurement best practices to identify opportunities, track operational health, and guide prioritization. You’ll build clear, compelling narratives through dashboards, visualizations, and structured reporting, and partner with cross-functional stakeholders to improve how we plan, run, and scale research operations. A core focus will be strengthening our research project repository tooling that captures consistent project (e.g., intake details, timelines, methods, stakeholders, status, outcomes) so we can report on the portfolio and make data-informed resourcing and allocation decisions based on where research is driving the most product impact. You’ll also support vendor spend optimization by improving how we track vendor usage and costs, building visibility into spend drivers, and creating reporting that helps teams plan, forecast, and make informed tradeoffs.


Job Responsibilities:

• Run the program operating cadence (intake, planning support, execution tracking, stakeholder updates)
• Improve documentation and operational processes (templates, trackers, SOPs)
• Collaborate across teams to drive alignment, manage dependencies, and unblock execution
• Analyze program and operations data to identify trends, gaps, and opportunities
• Build and maintain dashboards and recurring reporting (light data visualization)
• Define and operationalize KPIs/metrics; improve metric clarity and consistency
• Support ad-hoc data requests; synthesize findings into clear insights and recommendations

Must-Have Qualifications:

• 8+ years of program/project management or operations experience in cross-functional environments
• 3+ years in analytics/metrics-focused work (program analytics, biz ops, data analyst, or similar)
• Experience building dashboards and recurring reporting for stakeholders/leadership
• Bachelor’s degree in an analytical/quantitative field or equivalent experience
• Strong communication, organization, and stakeholder management skills; comfortable with ambiguity
• Proficiency with Excel/Google Sheets

Nice-to-Have Skills:

• Experience supporting research, product insights, or research operations
• SQL and/or experience with BI tools (Tableau, Looker, Mode)
• Strong track record of applying AI-enabled tools to improve program operations and analytics (reporting, synthesis, documentation/workflow efficiency) with sound judgment on privacy and data quality


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Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.