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Job Requirements of Service Desk Technician:
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Employment Type:
Full-Time
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Location:
Melbourne, FL (Onsite)
Do you meet the requirements for this job?
Service Desk Technician
Exciting opportunity to join a multinational company that designs and builds electrical systems and provides services for the aerospace, defence, transportation, and security markets!
Exciting Opportunity – Service Desk Technician
Location: Melbourne, FL (100% Onsite) → relocating to Orlando, FL in early 2026
Pay: $37.14/hr (W2) + Benefits
Schedule: Mon–Fri, 8 AM – 5 PM
Contract: 1+ Year (potential extension/perm)
Key Responsibilities:
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Troubleshoot & support desktops, laptops, printers, VOIP phones, mobile devices
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Log & resolve tickets (ServiceNow)
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Collaborate with IT teams & vendors
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Maintain IT workspace & follow security standards
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Provide onsite & remote support; occasional travel required
Requirements:
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Bachelor’s in IT + 3–5 years exp (or equivalent)
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Strong Windows & Microsoft 365 skills (Teams, SharePoint, Exchange)
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ServiceNow experience (1–2 yrs)
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Knowledge of DNS, TCP/IP, VPN, etc.
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Strong troubleshooting, documentation & communication skills
Preferred: ITIL, Microsoft certs (MCSE/MCSA/MTA), Linux knowledge
#TM1