Advertising Operations Specialist

Advertising Operations Specialist
Location: Remote NYC
Market rate: $45-50/hr (W2)
Schedule: M-F, 40 hrs/wk
Duration: Initial 6-month contract with probable extension/conversion
Target Start: October 
Benefits: Medical, dental, vision; paid vacation/sick leave; 401k

JOB OVERVIEW

The team supports consumer marketing by planning and executing paid media campaigns across all company products. Managing over 100 campaigns annually, the team ensures that all stakeholders have the resources and tools needed to deliver the most impactful work. By creating clear workflows and optimizing processes, the team drives increased efficiency and effectiveness. This role supports and enables the media team to maximize their impact, contributing to streamlined operations and better campaign outcomes.

• Help build & optimize the global media infrastructure and ways of working within the team and with internal and external stakeholders.
• Develop global & regional standards for media operations & governance, define KPIs that underpin media goals and objectives, and ensure adoption across teams
• Ensure implementation & governance of our Media Principles & Standards such as Global Planning & Investment, Global Media Measurement, AdVerification, and Billing & Financials
• Manage and track the Media team’s cost center budgets including invoice and accruals from 3rd party vendors such as our agencies.

RESPONSIBILITIES

• Maintain and update trackers to ensure accurate and timely data.
• Communicate effectively with teams to keep everyone aligned and informed.
• Respond to questions regarding documented processes and provide clear guidance.
• Perform housekeeping tasks and maintain media tools to ensure smooth operations.
• Manage user access and permissions across platforms and tools.
• Organize and maintain GDrive folders for easy access and collaboration.
• Support onboarding of Third-Party Agencies (TPAs) and suppliers, ensuring compliance and smooth integration.
• Maintain finance trackers, including budget monitoring and invoice tracking.
• Assist in facilitating training sessions and reinforcing process adherence across the team.

MINIMUM QUALIFICATIONS

• 5+ years of overall experience 
• Understanding of media and marketing
• Experience in process type work
• Ability to navigate ambiguity
• Track record of designing, building and implementing new processes and ways of working including desire for continuous process improvement
• Strong project management experience including documentation of project plans, timeline and KPI tracking.
• Understanding of media discipline, channels and nomenclature, tracking tools & systems and regulatory guidelines
• At least 4-5 years’ experience in media agency or experience working with global & regional media agencies
• At least 3-5 years’ experience in an Operations role in related field (Marketing, Media, Agency/Advertising or Business)
• Experience in change management --- must have understanding and demonstration of application of transition or change management processes in complex environments
• College degree in Marketing, Advertising or 5+ years equivalent work experience

PREFERRED QUALIFICATIONS

• Have experience building operations or creating processes
• Google suite experience, building out trackers
• Someone with data or tech background, prior to meta.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.