GOA Agent

PT Airport GOA

Availability should be Sunday/Monday/Thursday/Friday afternoon/evenings. Agents can expect 10-20 hours/week, opportunity for additional hours once summer / Holiday activity picks up. Agents will start at $15/hr during training, move to $16/hr once GOA signoff is complete. once pushback and FCA training completed move to 17/hr



Under immediate supervision, is responsible for performing loading and unloading cargo or passenger aircraft as part of a crew of aircraft ground handlers. They also responsible for greeting airline customers, checking in passengers and baggage, performing duties of ground security coordinator and resolving customer complaints.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

Loads and unloads cargo aircraft, baggage, move freight, operate ground service equipment.

Maintains machinery and vehicles in proper operating condition needed to service aircraft.

Maintains facility and equipment cleanliness before and after operations.

Maintains security awareness and hazardous materials awareness appropriate to the airport and aircraft environment.

Other duties as appropriate from other relative job descriptions.

Other assignments andor duties as directed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Check in customers for flights.

Guide customers through the ticketing and aircraft boarding process.

Perform Ground Security Coordinator and Customer Resolution Officer duties

Checks facility cleanliness before and after operations.

Maintains security awareness and hazardous materials awareness appropriate to the airport and aircraft environment.

Other duties as appropriate from other relative job descriptions.

Other assignments andor duties as directed.


WORKING CONDITIONS

Work in an indoor and outdoor environment

Additional Job Requirements for Cargo Handler:

Must be comfortable working outside in all-weather climates
Reliability and Dependability is a must , flight times range from day to day/week to week
Flexibility that allows adjustments to start/end times based on changes with the anticipated flights
Transportation that allows them to be self-reliant on arriving to work
Positions require limited scheduling restrictions on when the candidate can work
Ability to adapt to changes with the schedule, flights and work environment
Open to cross training/assisting other areas based on Rickenbacker needs
Commitment to the Aviation ifestyle and inconsistencies with the scheduling needs that it requires
Ideal candidate wants a long term work assignment and is motivated to learn new responsibilities
Immediate access to receiving text, emails and phones calls for purposes of changes in the flight schedule
Right fit individual must be mechanically inclined based on the equipment they utilize

Additional Job Requirements for Ground Agents:

Ability to deal with conflict resolution
Lifting Customer baggage and can be more physically demanding
Flexibility that allows for adjusting start/end times based on changes with the scheduled flights
Schedule will mirror the Allegiant Passenger flight schedule but still requires flexibility with start/end times based on delayed flights
Strong customer service skills requires a positive, professional and friendly attitude at all times
Displays urgency based on the time restraints of Allegiant flights
Ability to remain composed in all types of situations
Computer training on the Allegiant software system and testing on the required courses
Must be self-motivated to complete required computer training course (up to 3 weeks)
Attention to detail is extremely important as it relates to Allegiant and FAA Regulations
Interactions with TSA Agents as it relates to the baggage requirements

#TM1